Our Companies

Company

Phone

Web

Aetna Insurance Company Business/Commercial Insurance

Billing Inquiries Claims Reporting – Call your WHT&S Representative at (804)733-2011 or (800)868-4277

Personal Insurance

Billing Inquiries Claims Reporting – Call your WHT&S Representative at (804)733-2011 or (800)868-4277

Anthem Personal Insurance (Virginia Policies Only)

Health Insurance Member Services – (800)553-3164
Dental Insurance Member Services – (800)453-3622

Business Insurance (Group) (Virginia Policies Only)

Healthkeepers Member Services – (800)421-1880
KeyCare Member Services – (800)451-1527

Member Self Service Registration
Already Registered? (Click Here)
Auto-Owners Insurance Claims Reporting – Normal Business Hours

Call WHT&S
Phone: (804)733-2011
Toll Free: (800)868-4277
Fax: (804)733-6841
Hours: 9:00am – 4:30pm EDT, Mon-Fri

Emergency After Hours Claims

1-888-ClaimAO (1-888-252-4626)
Hours: 4:30pm to 8:00am EDT, Mon-Fri, 24 hours a day Saturday, Sunday and all holidays.

Online Billing Services
Cigna Insurance Contacts for Members

Contacts for Employers

Cincinnati Insurance Companies Business/Commercial Insurance

Claims Reporting – (800) 892-8877
Billing Inquiries – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Personal Insurance

Claims Reporting – (800) 892-8877
Billing Inquiries – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Guard Insurance Company Claims Reporting

(888)NEW-CLMS or (888)639-2567

Harleysville Insurance Company

Business/Commercial Insurance

Claims Reporting – (800) 892-8877
Billing Inquiries – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Personal Insurance

Claims Reporting – (800) 892-8877
Billing Inquiries – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Hartford Insurance Company

Business/Commercial Insurance

Claims

Claims Reporting (24hrs) – (800)327-3636
Report an Auto Claim Online
Report a Property Claim Online
Report a General Liability Online
Report a Workers’ Compensation Claim Online

Billing Inquiries – (877)853-2582

Personal Insurance

Claims

Auto/Home Claims Reporting (24hrs)- (800)243-5860
Report a Homeowners Claim Online
Report an Auto Claim Online

Billing Inquiries – (800) 771-8557

MetLife Insurance Company
Northern Neck Insurance Company Personal Insurance

Claims Reporting – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Billing Inquiries – Call your WHT&S Representive at (804)733-2011 or (800)868-4277

Ohio Casualty

Billing Inquiry

Billing Inquiry
(866)223-9928

Claims Reporting

Phone: (866)255-5530

Make Online PaymentReport a Claim Online
Philadelphia Insurance Company

Claims Reporting

(800)765-9749 (Phone)
(800)685-9238 (Fax)

Philadelphia Insurance Companies
Attention: Claims Department
PO Box #950
Bala Cynwyd, PA 19004-0950

Customer Service

(877)438-7459

Report a Claim OnlineMy PHLY— Online Bill Pay
Principal Insurance Group
Drive Insurance By Progressive Business/Commercial Insurance

Claims Reporting/Customer Service – (800) 274-4499

Personal Insurance

Claims Reporting/Customer Service – (800) 274-4499

Southern Health Customer Service Department – (800)627-4872Preauthorization – (804)270-9200 or (800)235-2206Pharmacy Help Desk – (800)378-7040

Mental Health & Substance Abuse Services – (800)975-8919

Claims may be submitted directly to:

Southern Health Services, Inc
P.O. Box 7704
London, KY 40742

Southern Insurance Company Billing Inquiry

Billin Inquiryg
(800)877-0600

Claims Reporting

Phone: (800)877-9006 (24/7)

Make Online PaymentReport a Claim Online
State Auto Insurance Company Business/Commercial Insurance

Claims Reporting – (800) 766-1853
Billing Inquiries – (800) 444-9950 and then press “3”

Personal Insurance

Claims Reporting – (800) 766-1853
Billing Inquiries – (800) 444-9950 and then press “3”

Pay your State Auto Bill Online
Submit a State Auto Claim Online

Travelers Insurance Companies Business/Commercial Insurance

Claims Reporting

For customers with St. Paul Travelers policies and former Travelers policies, please call: (800)238-6225

For customers with former St. Paul policies, please call (800)STPAUL or (800)787-2851

Billing Inquiries – (800) 252-2268

Personal Insurance

Claims Reporting – (800)252-4633

Billing Inquiries – (800) 842-8574

Flood Insurance

Claims Reporting – (800)505-0193

United Healthcare Business/Commercial Insurance

Billing Inquiries Claims Reporting – Call your WHT&S Representative at (804)733-2011 or (800)868-4277

Personal Insurance

Billing Inquiries Claims Reporting – Call your WHT&S Representative at (804)733-2011 or (800)868-4277

Zurich Insurance Company Business/Commercial Insurance

Claims

Claims Reporting (24hrs) – (800)987-3373

Billing

Inquiries – (800) 332-6641
Check By Phone – (800) 253-809

Report a Claim Online
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